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Human Resources Management and Enterprise Governance System Development
Dajani Consulting implemented an organizational development project for Ideal Trading Group (ITG) funded by EBRD in Jordan. ITG company works in the field of Fire Alarm Systems and other low-voltage Security Systems. The company employs about 30 staff, with several expertise and skills. The services offered by the consulting team include HR gap analysis, organizational structure review and restructuring, definition of roles and responsibilities, job analysis, job descriptions, review and update HR policies and procedures, develop performance appraisal mechanism, and training on the new HRM procedures.
Water Innovations Technology (WIT) project Marketing and sales training
Water Innovations Technology (WIT) project is a USAID-funded program designed to catalyze water conservation in Jordan. Jordan is one of the most water poor country on earth and urgent action is required to make better use of existing water resources due to economic, population, and climate pressures. The WIT project will contribute to the overall objective of conserving water in Jordan, through the adoption of proven water-saving technologies and techniques, by achieving three integrated outcomes: 1) Water conserving technologies and behavior changes are adopted at the agricultural, community and household levels. 2) Access to financing for adoption of water conservation technology is improved. 3) Institutions strengthened to support water saving technologies The project contracted Dajani Consulting to carryout sales and marketing training for water technology users including farmers , goverment agencies , producers of technology as well as others
Functional review of ministry of energy and mineral resources – redesign / update the organizational structure
Dajani Consulting was contracted to carry out an assessment of the current organization structure of the Ministry of Energy and Mineral resources. Assessment included carrying out the following tasks: Assessment of the current organization structure. Identification of the root causes of organizational performance related issues. Update current organization structure according to findings. Implement and evaluate the new organization structure for the ministry.
Organizational Restructuring, Realignment, Simplification & Human Resources Development for Jordan Association of Family Planning and Protection
The assessment included re-engineering of processes and creation of human resources management system. The main objective of this study is to increase the productivity of JAFPP staff and the utilization of the clinics capacity through: Less waiting time during usual and emergency visits. Accepting and serving higher numbers of clients on daily basis. Identifying standard time for each of JAFPP services. Setting KPIs for processes in terms of time and resources. Improving quality of health care services at the clinic. To achieve these objectives, the study suggested a number of ideas. These ideas wre used by JAFPP to better manage its services and have a clearer vision about the possibility of expanding its services. This project activities started by understanding the current situation in terms of: processes, times taken to serve the clients seeking the different operations, customers’ arrival processes, and customers’ satisfaction. Three different clinics (Rusayfa, Irbid 1, and Mahatta) were selected, and three consultants collected information using different tools. Some of the tools used were business process mapping, time and motion studies, questionnaires, and Gantt-charts
Business Process Improvement for Jordan Ceramics
As a part of the increased competition in the ceramics industry, Jordan ceramics have requires our assistance in the revisions for the process work flow to minimize waste and improve efficiency and workflow process. The project was funded by BST EU/Project
Business Process Improvement for El Zay Textile Manufacturing
The EU Jordan trade agreement has presented several challenges on Jordan enterprises to be able to compete with European products in Jordan and the region. El-Zay Ready Wear is the largest manufacturer of men suits in Jordan faced high competition from imported European products this is the main reason for their decision improve production work. Dajani consulting provided El Zay with a professional service, and the tasks of Dajani were: Study of manufacturing men’s suits. Identification of present production process & methodology to improve quality & efficiency. Identification of new production technology to upgrade level of quality. Identification of optimal production flow & layout for the new factory, based on identification of future technology & capacity requirements. Training course on production management. Training on design control techniques & new methodologies in designing clothes.
Business Process re-engineering of Municipal Services for launching of automated services package at Al Madina Al Munawwara Municipality in KSA
Al Madina Al Munawwara Municipality aims to become a leader in providing on-line automated services for its stakeholders and the local community. Dajani Consulting was assigned to restructure more than 63 services as a first package offered by Al Madina Al Munawwara Municipality in Saudi Arabia. The project entails documentation of (AS IS) situation for all selected services and restructure those services for improvement stage (TO BE) in preparation for computerization and automation of the services. Dajani Consulting provided a team leader and professional team of five consultants and engineers to carry out the work at the municipality, in coordination with the PMO.
Application and Automation of National Registry for Capital Lease Contracts
When the capital lease registrar was first established in Jordan, it was totally manual registrar. The behind the project was to improve on the current working procedures of the registrar and computerize the registrar. The project objectives were Implementing the application and automation of Capital Lease Registry at the Ministry of Industry and Trade - Central Register Directorate, as a part of the E-government initiative adopted by Government of Jordan, review and recommend future improvements for the current leasing law practiced in Jordan in order to make the Jordanian law more attractive for leasing companies / operators, and Analysis of the current legislation and registry, system analysis, design of automated system and database, programming and assistance in operating the computerized application
Development of Employees Performance Appraisal / Jordan Valley for Food Industries Company
Jordan Valley is one of the manufacturers of canned food in Jordan. Despite the fact they are a successful company in the food industry, they face stiff competition from other brands produced locally or regionally. They decided to carryout employees performance appraisal system for the purpose of improving the performance of its employees. The performance appraisal was developed for the 60 employees they have at the company.
Development of Human Resources Management Function for Jordan Association for Family Planning and Protection (2011 - 2012)
Dajani Consulting worked with Strengthening Family Planning Project (Ta’ziz) to provide technical assistance (TA) in making updates and changes to the Human Resource Management function within the Jordan Association for Family Planning and Protection (JAFPP) under the direction of the USAID-funded Strengthening Family Planning project. Dajani Consulting provided HR consultant that worked under the supervision of the project deputy chief of party and in collaboration with the project organizational development manager and the JAFPP human resource manager to carry out all tasks related to the TA. JAFPP is undergoing realignment and strengthening of its HRM function in concert with management and governance changes throughout the organization. The expected result of the HRM changes is a modern, pro-active HRM function that contributes in significant ways to the mission of JAFPP. As part of this TA, Dajani Consulting carried out a survey to collect information about the salary and benefits range obtained by female General Practitioners working in the family planning and maternity clinics in the Jordanian market, in order to develop a fair and modern salary scale for JAFPP. The documented HRM system was further implemented with assistance of Dajani Consulting, that provided HR consultant to put the system in place and manage the required change process in order to utilize the benefits of the new HRM system in all JAFPP clinics and departments. Improvement of Work Flow for Jordan Association for Family Planning and Protection (2012) Usually, JAFPP clients (women) wait for relatively long periods to receive the service, yet most clinics are under-capacity. These two facts indicated that the way work flows at clinics creates bottlenecks that slow down the process and results in reducing the number of clients served. Strengthening Family Planning (Ta’ziz) project assigned Dajani Consulting to analyze the work flow in the clinics and help in re-engineering it in a way that allows for the clinics to optimize their capacities. This intervention will also help in identifying, based on more scientific approach, the maximum number of clients each clinic can serve. This will also help in planning for expansion when demand increases. Dajani Consulting provided team of senior industrial engineer and researchers to implement this re-engineering project through observation of process flow and modeling of an improved work flow.
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