Labor and Employment Techncial Vocational Education and Training (TVET) References
Feasibility Study for Satellite Factories in Azraq Camp and Two urban Areas
As a part for the Jordan response plan for the Syrian crises, Care international contracted Dajani Consulting to undertake a study of feasibility of the establishing a satellite factories in East Amman , Zarqa and Azraq Camp for Syrian Refugees to be specially designed towards employability of the Syrian refugees . The aim of the study focused on identification of major sectors for employability of the Syrian refugees, identification of job opportunities, skills needed and willingness of the private sector investors to start up satellite factories to enhance the employability of the Syrian refuges.
Gender Study in the Water Sector
Dajani Consulting was contracted by USAID Water Management Initiative to perform a gender study to assess the status of women working in the water utilities companies and authorities in Jordan. A working team was formed containing female members from the different water sector players, led by Ministry of Water and Irrigation. The consultants worked with the team on designing the study methodology and tools, including the desk review of the human resources management data from the water utilities, in addition to research tools (survey questionnaire, key informant interview). The consultants in coordination with the team collected primary data from more than 260 staff of the water utilities to analyze it and prepare a comprehensive report on the gender issues in the water sector.
Donor Mapping for all projects of Employment Technical vocational Education and Training
Jordan is considered to be a priority country for many donors . Special emphasis has been given to employment and livelihood projects. Many donor established their projects in this domain. The government of Jordan represented by Ministry of labor and Ministry of Planning and International Cooperation were unable to fully understand the level of involvement, type of intervention , budget or even target audience benefiting from those interventions . Based on request of the Ministry of labor and with direct funding from GIZ- Jordan Dajani Consulting was contracted to undertake a donor mapping for all donors who are involved in the Employment Technical Vocational Education and Training as well as livelihood projects . The research included in all donor involved in the Jordan response plan for Syrian refugees .
Technical Assistance to the Skills for Employment and Social Inclusion Programme – GIZ/EU
Dajani Consulting is a member in a consortium led by GIZ implementing a major TVET and labour market development project in Jordan, funded by the E.U. the project duration is 25 months, with a total budget of Euros 3.8 million, launched in October 2017. The project aims at providing capacity development support and technical assistance for ETVET line Ministries and their related institutions, CSOs and Social partners and supporting the implementation of the sector strategies (ETVET Strategy 2014-2020, National Employment Strategy 2011-2020 and HRD strategy 2016-2025). The project consists from 6 components including governance, performance management, quality and relevance to the employability, inclusive access to TVET, involving business associations and finally communication and visibility. Under each of the components, there is a set of activities managed by the project core team (4 long-term experts) and carried out by a number of short-term subject matter experts and specialists. Dajani Consulting will provide local context and support to the project in Jordan, due to its long and rich experience in the target sectors and areas.
Baseline Survey of the project for strengthening the capacity of career counseling for the youth in Jordan – JICA
The Ministry of Labour (MOL) and their employment offices (EOs), The King Abdullah II Fund for Development (KAFD) and Career Guidance Office at universities (CGOs) are the responsible organizations for career counseling. These organizations need to acquire the skills of career counseling in order to provide proper services, enhance marketing skills, and provide career counseling in cooperation with the private sector. In order to tackle these issues, the Jordanian government requested the Japanese government to implement the “Project for Strengthening the Capacity for Career Counseling for the Youth”. Dajani Consulting was contracted by JICA to perform the baseline study of the project, including data collection of the counseling activities and achievements (such as career guidance sessions, job fairs, private sector promotion visits and career counseling meetings) during the last year from more than 20 EOs and CGOs around Jordan. Dajani Consulting used a special questionnaire form to collect that data through personal visits to the EOs and CGOs. The collected data was then translated and cleaned to be submitted to JICA project as part of the final report.
Demand Driven Employment Project Design
The geo-political situation in the region has created economic challenges for Jordan through declining exports and Foreign Direct Investments which was a key factor towards increased unemployment rate to 15.6 % in 2016. The influx of the Syrian refugees and the high unemployment among Jordanians has prompted many donors to set the employment and technical vocational and training as a priority sector for their interventions. GIZ identified the employment and technical vocational and training as a priority sectors for interventions which prompted GIZ to design new interventions. The fact that Dajani Consulting long history of experience in the Employment Technical vocational Educational and Training sector, Dajani Consulting was selected to design new workforce project called “Employment oriented vocational Training in Skilled Crafts” . The new project is demand –driven vocational training and employment project which is expected to start the fourth quarter of 2017 . With the assistance of the German Skilled crafts institutes the project will focus heavily on involvement of the Jordanian private sector in all stages of implementation. The new project design was well perceived by all stakeholder in Jordan and Germany including Ministry of planning, Ministry of labor , Vocational Training Corporation, National Employment Training company , Chambers of Industry and Trades as well as others .
Feasibility Study For Establishment of Vocational Training center vulnerable women in Jordan For Sisterhood in Global Association
Sisterhood in Global Institute (SIGI) is a women non-government organization that caters towards advocacy for women at risk in Jordan. Being a leading women NGO in Jordan, SIGI wanted to create a vocational training institute which is also a productive project to be linked with an income generating project to train vulnerable women and women at risk on vocational jobs. The project included conducting diagnostic assessment of SIGI, and a feasibility study on the viability of the training center and how to establish demand driven vocational training center that can generate income for SIGI.
Labor Market Supply and Demand Examination of Jordan
The GIZ Employment Promotion Program (EPP) was recently launched in Jordan to create employment opportunities for 4000 Jordanians. The project includes components related to gender employment, job placement as well as policy reform towards enhancements of employment. To serve the needs of the project, Dajani Consulting was assigned to prepare a study for the project in order to select and plan its labor market interventions. The study included socio-economic analysis of the highest potential governorates and sectors for employment by looking at supply and demand, desk study to prioritize and select target areas for intervention, field assessment of occupational profile for jobs in high demands, assessment of skills needs per job, assessment of TVET providers within selected governorates, identified the supply of labor profile. The study resulted in identifying the governorates, sectors and occupations with highest demand for employment. The study also was able to identify the potential for job matching and job placement within each target governorate.
Conducting an Initial study on establishing an Electrical and Mechanical Center of Excellence in Ma’an governorate
As a part of the bilateral cooperation between the Jordanian government and the German government, Dajani Consulting was contracted to conduct an assessment of Ail’s vocational education school in Ma’an – South of Jordan – to be study the possibility of upgrading it to center of excellence for vocational education specialized in electromechanical occupations. The study included full analysis of social-economic indicators of Ma’an, a thorough field assessment of Ail vocational school, mapping of all vocational training providers and donors working in Ma’an, identification of the supply and demand profile to create the needed center of excellence within the governorate.
Jordan Workforce Development Project (2014-2017)
This three year project – with a budget of USD 40 Million - aims at creating demand driven workforce development system that leads to increased private sector employment, especially for women,youth and those living at or below the poverty line. The project is designed to make sure the targeted groups are equipped with labor market demand-driven skills and competencies. The project aims at achieving improved quality of and enrollment in vocational and workforce readiness training in target areas/sectors, improved effectiveness of labor market information, career counseling, mentoring, outreach, and job placement, improved workforce development for women, youth and vulnerable groups and improved workforce enabling environment through certification and accreditation. The project will reach-out to and employ over 25,000 Jordanians within the next five years. The project will be working mainly with five sectors including Tourism, Construction,
Business and Professional Services, Transportation Services, and Energy. The project is implemented by a consortium of DAI, Dajani Consulting, Education Development Center and Souktel.
Dajani Consulting was contracted by the workforce Development Project to assess the current status of the occupational health and safety institutes and training centers - Model Skills Center(s) of Excellence (MSCoE) in Jordan who are providing training and/or qualification of Occupational Safety and Health (OSH) Officers (Technicians/Specialists/Supervisors) in Jordan. The assignment also included suggestions as how to improve the current institute.
Data Verification of VTC Graduates, Enrolled and Drop-outs
As part of Training on Water and Energy Efficiency Project (TWEED) implemented by GIZ in cooperation with VTC and Ministry of Water and Irrigation, Dajani Consulting team conducted a telephone survey of more than 1,000 enrolled graduates and drop outs from vocational training institutes during the years 2010-2014 in the plumbing and central heating and cooling specialization, in order to update their contact information and status on the database provided by VTC.
Torino Process Evidence-Based Analysis of TVET Reforms and Projecting Reform Impact in TVET
Jordan has expressed interest in joining the Torino process with the aim at making the process as a self assessment tools toward development of VET sector in Jordan. The project was designed to help Jordan in building the capacity of key stakeholder of the sector in updating the Torino Process Report. The assignment focused on updating the governance model of the sector from 2012 to 2014.
Research Study to Assess the Gap between the Academic Output and the Labor Market Needs
Dajani Consulting completed a study research to assess the gaps between knowledge and skills acquired through higher education and labor market demands in Jordan. The study aimed at improving the output of universities, to address the needs of labor market. The study included carrying out research (focus groups, surveys) to assess both the supply side through assessing the qualifications attained through universities, and the demand side through assessing the needs of the labor market particularly SMEs in terms of skills, knowledge, academic qualifications, etc. in two specializations; Computer Science /Information Technology (IT), Business Administration (BA). Three target groups were subject to research; Jordanian public and private universities (12 universities), fresh graduates employed by the private sector (more than 400 graduates), and SMEs/employers (50 enterprises). The study was financed and monitored by UNDP's Higher Education Project at the Ministry of Higher Education and Scientific Research, and published by UNDP.
Preparation and Development of Self-Learning Manual for Youth Employment
Dajani Consulting was contracted by UNDP – Jordan to develop a self-leaning manual targeting young youth, based on the implemented project “basic employability and lifelong learning skills” initiative managed by UNDP and funded by Government of Japan. The manual consists of 12 essential skills and knowledge areas for every young job seeker or fresh graduates, such as job search, job interviews, communication skills, team work skills and others. The manual was prepared by specialized trainer in Arabic, and uploaded to the project’s website to provide on-line training material for youth in general.
Impact Assessment and Tracer Study of Training and Employment Support Program (TESP)
Funded by the World Bank in the form of a loan to the Jordanian Government with an amount of 5 million US$. TESP was a labor market, demand-driven vocational training and employment program that targeted the unemployed, poor and females in Jordan. The impact and benefits of the project after 5 years of implementation were evaluated.
EYB Trainers' Assessment and Qualificatin/ ILO Project
The International Labor Organization (ILO) developed a series of training material for the small entrepreneurs including "Start Your Business" or SYB, and "Expand Your Business" or EYB. ILO partnered with Jordanian American Businessmen Association (JABA) to launch and manage training programs for this purpose. Dajani Consulting was contracted by JABA to conduct "EYB program" trainers' assessment missions.
Labor Skills needed in Yemen & Gulf Countries
In an effort to design demand driven vocational training and rehabilitation program for the African refugees & Yemeni unemployed, Danish Refugees Council- Yemen contracted Dajani Consulting to identify the needed employability skills. The scope of work also covers the needed skills to integrate the refugees into the labor market throughout the Gulf States (Kuwait, Qatar, Saudi Arabia, Oman, UAE and Bahrain). The project also focused on identification main sector sectors in Yemen and the Gulf countries that have the highest potential to absorb the refugees.
Labor Skills Needs in Zarka and Irbid Governorates
World Vision Foundation (WVF) Contracted Dajani Consulting to identify sectors with potentials for employments in Irbid and Zarka governorates with an efforts to provide Iraqis refuges residing in Jordan with needed skills to be integrated into the Jordanian labor market. The study focused on identifying potential sectors that can absorb the Iraqi refuges and the needed skills to be employed.
Labor Demand and Supply Study in Jordan
Dajani Consulting is carrying out a labor market demand and supply for the governorates of Mafraq ,Irbid , Jabal Ajloun, Dead Sea and Ma'an development Zone . With the aim to provide up-to-date information and accurate figures of the required and available workforce in these two governorates, based on the knowledge, skills and work preferences. The study should provide information for both private sector investors and Ministry of Labor, in order to decide and plan for recruitment and employment activities. The study will also assist the newly-established development zones in attracting large-scale investments in sectors of interest. The study includes stakeholders' analysis, market assessment and field survey. The labor demand and supply study will was used to develop training and employment strategies for the local communities . The study is funded by the USAID program SABEQ.
Labor Demand and Supply Study in Jordan (Gender Employment )
Poverty is endemic in the Palestinian refugee camps in Jordan; however, it does not appear that enough females are participating in the labor market to gain more household income. In many cases, women's work is not an acceptable option for either male or female family members. JICA is implementing an employment initiative in the camps since 2006, through training and employment centers. Until now, the employment and sustainability of women in the labor intensive sector is below target. Thus, Dajani Consulting was assigned by JICA to conduct a situation study of working women and non-working women in two camps, to help understand this attitude and behavior regarding work, and establish counter-measures to improve the employment rate among women in the camps. The results of this study will be used in planning the awareness programs for behavioral change to boost the employment rate of women, especially in the wage-employment sector.
The study consists of organizing focus groups sessions to find out the circumstance and barriers which hinder women's work in the labor intensive sector (factories, companies, schools, hospitals, hotels) and identify possible solutions to be included in the behavioral change programs. The focus groups audience in two camps (Hiteen/Amman and Souf/Jarash) represented working and non-working females, as well as their male family members. The study also included a field survey to collect social, economic and labor market information at the camps using a questionnaire form. More than 2000 sample members were interviewed during the survey, including family members who live in the camps. The collected data was entered and analyzed to produce the situation study."
Community College Gradates (Gender Employment )
The fact that there is a high unemployment among the females graduates of community colleges in Jordan has alarmed the World Bank to think of solution for such a problem. The World Bank hired Dajani Consulting to carryout a study for causes and solution for the unemployment problem of the community colleges females graduates to be integrated in the labor market by understanding the supply and demand side of the equations and designing of an internship program.
Baseline Survey on Expanding Employment Opportunities through Development of SMEs
The objective of the baseline survey on SMEs development in Jordan is to collect information about both SMEs and support programs, to assist JICA in deciding the proper approaches to be followed when launching a technical assistance or financial support programs for SMEs, targeting potential sectors in the market. The survey covered existing SMEs support programs, projects and organizations, in addition to a sample of SMEs benefiting from these programs. It also covered the potential sectors to identify their development needs.
Measuring E-TVET Performance Assessment Indicators
Dajani Consulting was contracted by International Labor Organization (ILO) to design and implement a monitoring mechanism for Key Performance Indicators (KPIs) of the technical and vocational education and training (TVET) sector in Jordan, as part of ILO’s project on Monitoring and Evaluation for the ETVET System in Jordan. The selected indicators for measurement included:
- Average TVET Trainee Cost
- Public Perception of TVET
- Policy Coordination among TVET institutions
The consultants of Dajani Consulting reviewed the indicators description, and discussed the methodology with the ILO project manager and E-TVET Council secretariat. The consultants prepared data collection tools and analysis mechanism. At the end of the assignment, Dajani Consulting delivered three reports to be introduced in a workshop at the end of the ILO project.
Yalla Watheefa – Documenting Labor Market Dynamics in Jordan
As a follow up to the Jordan NOW wage subsidy voucher and soft skills training pilot project and the Jordan NOW 2.0 screening and matching pilot project, the World Bank assigned Dajani Consulting to study and evaluate (a) shortages on the demand side of the labor market across a variety of sectors and (b) educated youth’s reservation wage and willingness to pursue available jobs. Therefore, World Bank hired Dajani Consulting to collect monthly employment data from a sample of firms in Amman and to manage an experiment to document the job search process of educated youth in Amman. The project included updating of listing information of previous participants in employment programs, as well as listing newly-graduated college and university students to take part in the “Yalla Watheefa” experimental project. During the project, a large team of project managers, supervisors and field researchers surveyed more than 500 firms for 6 months to collect employment and recruitment data. The researchers also matched between the vacancies announced by 40 companies and the job preferences of more than 2500 graduate. Latest electronic data collection technology was used to control the quality of the collected data.
In depth Study of Gender Pay Equity in the Private Education sector in Jordan
The International Labor Organization (ILO) contracted Dajani Consulting to implement a study with the objective of provide substantive evidence the gender pay gap in the private education sector (KG, primary and secondary schools, and universities) to inform the corrective actions needed (e.g. legislative measures, collective bargaining, and application of gender-neutral job evaluation methods) and recommend improvements in measures towards achieving robust systems of pay equity. The study was supervised by National Steering Committee on Pay Equity (NSCPE) in Jordan hosted by Ministry of Labor. The study included desk research and mapping of the private education sector in Jordan, in addition to development of field research methodology and tools. The experts of Dajani Consulting used the job evaluation guide developed by ILO to design the study and questionnaires, and then data collection and analysis to identify the gaps in pay between genders. The study covered more than 250 staff working at 25 private educational institutions in Jordan. A final report was produced in Arabic and English, and shared regionally with other countries adopting the pay equity concept.
Jordan Now 2.0 Follow Up and Data Collection Surveys
As a follow up on the pilot program “Jordan NOW” of the World Bank, Dajani Consulting conducted several data collection and survey assignments to assess the performance and progress of the screening and job matching initiative following the “Jordan NOW” program, in addition to status survey of the graduates who participated in the pilot program two years ago. The survey technique used was telephone survey by enumerators to contact list of target segments including participants and companies. The graduates sample size exceeded 1600 participant, while the companies sample size was about 170 companies. Other data collection techniques included mystery shopping performed on the screening and job matching program operator to assess the mechanism and quality of services. The collected data and reports were forwarded to the technical team leader at World Bank.
Private Sector Enterprises Survey for Labor Inspection Reform
Dajani Consulting was contracted by the DFC Spain to conduct the private enterprises survey in Jordan in order to benchmark the indicators concerning the labor inspection procedures and practices modernized by the labor inspection reform project during the period 2010 - 2012. The survey will cover more than 700 enterprises representing all industrial sectors and categories in Amman and Zarqa. At the end of the field survey, the data will be analyzed to produce a final report containing the main indicators of the satisfaction with the labor inspection process, attitude of the inspector and the cost of inspection on industrial firms compared to the baseline survey of 2010. The Project is financed by IFC, which is supposed to improve the mechanism of inspection, and have a positive impact on the economy.
Local community development (Tamkeen Project)
Many Iraqis flea their country looking for a safe haven in Jordan. Some of them were left without any job. Near East Foundation and UNHCR wanted to create income Generating projects for them through CBO's exist in each governorate to improve livelihood of Iraqis in Jordan by Implement community development programs for the Iraqis refugees in Zarqa & Irbid governorates, Economic review, socio-economic profile, training of CBO's members, generating project ideas, evaluating ideas, studying the feasibility of the projects, preparing business plans, assisting in the establishment of projects and provide technical assistance for the follow up and sustainability of the projects and establish income generating projects for Iraqis refugees in Jordan.
The Comprehensive Local Community Development Programs for Poverty Pockets
Dajani Consulting cooperated with several organizations such as Near East Foundation, Jordan Hashemite Fund for Human Development, Noor Hussein Foundation and Jordan River Foundation in conducting feasibility studies for income-generating projects dedicated to reduction of unemployment among in certain poverty pockets areas.
Help the local community in identification of income generating project and conduct feasibility studies for income-generating projects dedicated to reduce the unemployment among poverty pockets population were the major objectives of this project.
Royal Scientific Society Evaluation of vocational training program - Royal Scientific Society / Japan International development Agency (JICA)
The Impact Assessment of the Third country training program (TCTP) that was dedicated for Palestinian trainees in the field of medical equipment maintenance. The training institute was the Royal Scientific Society and the training program continued for 4 years, where more than 40 participants were involved in the program. The aim of the assessment was to measure the relevance and utilization of the learned skills by trainees in their jobs compared to the needed skills and information according to the actual job duties and responsibilities at Palestinian hospitals. Complete evaluation of the gain and effectiveness of the program was carried out through a survey covering trainees, trainers, and trainees’ supervisors. The results were analyzed and reported to JICA office – Jordan.
Baseline survey on SMEs development in Jordan – JICA
Japan International Cooperation Agency (JICA) in coordination with the Government of Jordan (GOJ) and Vocational Training Corporation (VTC) planned to design and establish a support program for the Small and Medium Size Enterprises (SMEs) as a contribution for developing the private sector. The focus of JICA is on the Metal Forming and Mechanical Careers SMEs.
Dajani Consulting was contracted to perform a baseline research and field survey on SMEs status and development programs in Jordan. The research included collection of historical and current data about Industry, Economy, SMEs and their stakeholders. It also included a field survey which covered 3 regions of Jordan, to interview 110 SMEs working in the field of metal forming and mechanical careers. The survey was guided by Mechanical Careers Syndicate (MCS), and a questionnaire was designed and used by researchers during the survey. The results of the research clearly indicate the positive growth of the industry and economy of Jordan, in addition to the several initiatives taken by the government to upgrade and support the industrial sector. GOJ was successful in attracting many donor agencies and international programs to participate in development projects directly targeting industrial SMEs. There were several approached adopted by the stakeholders of SMEs, such as the financial support programs and micro-finance development, technical assistance, capacity building and human resources development through vocational and managerial training.
Market survey on the technical needs of SMEs – UNICO
As part of the project for strengthening the capacity of training management of Vocational Training Corporation in Jordan financed by JICA and managed by UNICO – Japan, Dajani Consulting conducted a survey on the needs of metal industries and mechanical maintenance SMEs in Amman and Aqaba. The sample included more than 70 SMEs. The collected data was forwarded to UNICO expert for analysis and interpretation.
Baseline study on expanding employment opportunities through development of SMEs in Jordan – JICA
JICA Jordan office was preparing to formulate a project on “Expanding Employment Opportunities” through development of SMEs focusing on the most growing economic sectors. In order to formulate the project, information about the needs and support to SMEs was required. The purpose of the study was to collect information and data relevant to selected SMEs in the economic sectors as well as the relevant projects, programs, and organizations to be a useful tool for implementing the above mentioned project. The project included research and survey of more than 10 SME support programs, and more than 80 SMEs in different economic activities (food industry, textile, garment, hotel and restaurants). The collected information was classified and analyzed to produce a profile of SMEs support programs, services and mechanisms. In addition, the survey analysis led to comprehensive assessment of the impact and utilization of support by SMEs, and the emerging needs of SMEs.
The study helped in identifying areas of potential assistance by JICA, pertinent to the most economic growing sectors by analyzing the result of the desk research, interviews and field survey. The outputs of the project were used to design a new SMEs support program targeting industrial SMEs within priority sectors.
The findings showed that the existing support programs and organizations provide relatively acceptable technical and financial assistance, but still fail to fully satisfy the demands of SMEs, due to program limitations and/or SMEs constraints. There is a wide space for improvement in the delivery of technical support to SMEs. Certain interventions are applicable in order to cooperate or coordinate with these programs. Beneficiary SMEs have some remarks and comments on the performance of support programs, mainly the limited financial support and the low positive impact on the development aspects of the SMEs. Beneficiary SMEs suggested some measures that would help improve the support programs in the future.
Jordan Investment Climate Survey – WORLD BANK
One of the support activities of the World Bank is the improvement of private business climate in different nations. Within this context, World Bank have contracted Dajani Consulting to survey Jordan business climate by including over 500 Jordanian establishments in the survey and 5000 full time Jordanian employees of those companies. The survey focused on infrastructure, sales and suppliers, degree of competition and innovation, applicable laws and regulation for investments, business- government relationship, availability of financing, labor, export support services, investments constrains, productivity and operational expenses. The results of the survey were used by the World Bank to prepare an investment climate assessment report and present it to the Jordanian government. Three main areas of improvement were identified; labor, tax system and entry of new companies. The results of the ICS were presented to the Ministry of Industry and Trade and JIB in a closed sessions held by the World Bank consultants in Amman.
First Conference on Jordan's Business Environment – WORLD BANK/IFC
Based on its experience in the investment climate and business environment indicators, Dajani Consulting was assigned by the World Bank and the Ministry of Planning and International Cooperation in Jordan to prepare and organize the first conference on Jordan Business Environment. The consultants prepared synthesis paper on four major investment environment problem issues including new business licensing, labor and human capital, tax system and procedures, and enforcing contracts. The consultants organized the conference to begin with an opening session under the patronage of H.E the Prime Minister and senior government officials from Ministry of Industry and Trade, JIB, and were attended by representatives of donors, private sector and business associations. At the end of the conference, Dajani Consulting prepared summary notes of the results of the conference and submitted it to the World Bank for further actions. Dajani consulting provided a provision of support staff and moderators, logistics, event management, invitations, media, translation and reporting.
Evaluation of INJAZ phase III - Amman / Jordan
INJAZ is considered among the most important initiatives in Jordan that deals with youth development and employability. Working through three key components, courses to schools and universities, job placement, and inspirational programs, INJAZ program was able to target more than 350,000 students in various youth groups and communities in Jordan. USAID procured the services of the consortium consisting from Dajani Consulting and ConsultUs to perform an evaluation of INJAZ phase III. The objectives of the evaluation include assessment of the extent to which INJAZ achieved its expected outcomes; identifying key strengths, weaknesses and gap areas in all areas of programming including the training programs and approaches. Another objective is to assess the satisfaction level of INJAZ stakeholders – youth, parents, private sector, and partner organizations. The evaluation will also try to make clear, evidence-based recommendations regarding the structure, content, sustainability, and approach of the program. Eventually, the evaluation will lead to recommendations on the program’s operational and managerial capacity to expand and serve younger students and students with special needs.
Dajani Consulting and ConsultUs designed research methodology and tool containing field survey of beneficiaries and stakeholders as a qualitative technique, in addition to focus group session as a quantitative technique. A team of senior consultants were assigned to collect information and review records and report about INJAZ III.
Tracer Study of STIMI and Sahab Vocational Training Center
Dajani Consulting conducted a study to collect basic data of the two centers and a field survey on the trainers/instructors, graduates, and business owners related to Specialized Training Institute of Metal Industries (STIMI) and Sahab vocational center. The study aimed at comparing the JICA-supported STIMI with non-supported Sahab vocational center in terms of performance, efficiency, quality, outputs, sustainability and other aspects.
Soft Skills and Capacity Building
Dajani consulting provided a series of training sessions in soft skills and capacity building for various institutes, in public sector, private sector and NGOs locally and regionally.
The training workshops covered fundamental topics to develop essential skills that each employee should have, the topics are:
Clients / Customers service
Monitoring and evaluation
The above topics were provided in multiple training sessions for the following institutes:
Advanced pharmaceutical industries / Jordan
Jordan customs / Jordan
Jordan British Construction Chemicals “FOSROC” / Jordan
LEMA / Jordan
IOA “International Organization for Migration” / Iraq
Al Khorayef Commercial / KSA
DPA “ Department of Palestinian Affairs” / Jordan
Electro industries / KSA
JTGA “ Jordanian Tourist Guides Association” / Jordan
JoHealth / Jordan
Jordan Telecom “ Orange” / Jordan
Ockenden International / Jordan
Eskadenia Software solutions/ Jordan
AL Awael for IT solutions / Jordan
Danish Refugee Council / Iraq
Aqaba Community Development Strategy – Vocational Training Component
Dajani Consulting was contracted by AZEM project implemented by Nathan associates in Aqaba, and funded by USAID. The objective of the contract was to assess and develop the VT activities and strategy as a component of Aqaba’s community development strategy for the next 5 years, in order to plan for the next assistance programs for Aqaba. Dajani Consulting assessed the current situation and suggested several scenarios to improve the VT delivered and match it to the labor market in Aqaba.
Basic Survey for Technical and Vocational Education
Japan Bank for International Cooperation (JBIC) provided Jordan with a loan for the Human Resources Development Sector Investment Project – Phase 2 amounting to 7,123 million Yen (approximately 60 million $US). This ten year loan was approved in 1997. The purpose of the loan is to improve the TVE sector in Jordan. The mission aimed at reviewing the TVE sector in Jordan and donors’ activities in this field, in order to recommend the most appropriate and feasible scheme of cooperation with JBIC’s ongoing loan. A report of two volumes was submitted to JBIC at the end of the mission.
2.0- Review of the Technical Education and Vocational Training in Yemen
Due to high unemployment in Yemen, the government of Yemen requested a technical assistance from the Japanese government in developing the TVET system in order to qualify unemployed for certain occupations. Dajani Consulting was contracted to implement an overall review of TVET in Yemen. The main objective of this project was to conduct a baseline survey of the Yemen TVET system and suggest future recommendations for future interventions in the field of TVET in Yemen. It also suggested the most potential viable sectors for future workforce. In addition, Dajani Consulting offered an assessment – using qualitative and quantitative methods – of the quality of TVET system in Yemen and ability to sustain future interventions and assessment of key donors within the TVET system in Yemen.
Basic Employability and Lifelong Learning Skills for Youth
This training program was dedicated for fresh graduated and youth people in three governorates in Jordan, Maan, Madaba and Mafraq. The program consists of a series of training workshops strongly connected to life and work skills and it was prepared, provided and organized by Dajani Consulting on behalf of the UNDP and it goes on for 15 days, the workshops covered fundamental topics as communication skills, team work, work Ethics, initiative and self-motivation, planning and time management, computer skills, and business English. The project was carried out over two rounds in the year 2012.
Education and Training for Employment
As a part of the EU interventions to improve the vocational training programs within the MEDA countries, The EU held a conference in France which aims at exchanging the latest technology and best practices used in developing the TVET system in Europe and the MEDA. Dajani Consulting was contracted to provide services for the definition of the scope, priorities and intervention mechanisms of future regional programs in the field of vocational education and training for employment. It also presented a paper about the latest concepts in vocational training techniques used in Jordan.
Study on Employment in Labor Market, Vocational Training Needs and Business Creation opportunities in Missan, Kerbala, Babel and Dohuk, Iraq
The main objective of the study was to identify economic factors and potential development of Missan, and to give guidance on future potential income generating projects, thus identifying future vocational training needed for the workforce among Missan’s population. A full training needs assessment survey was conducted in Missan for this purpose, and included more than 400 unemployed and displaced Iraqis. This study was funded and supervised by Ockenden International.
During the following years, the same study was conducted in Kerbala and Babel, funded by Danish Refugee Council (DRC). The activities of the study included training of field officers to evaluate beneficiaries of grants, prepare project feasibility study, assist in establishing micro-projects and monitor the projects of the beneficiaries to build the capacity of refugees in managing and sustaining their projects.
In addition, in 2008, Dajani Consulting was commissioned by DRC Iraq to design, train and supervise full assessment of the current economic opportunities and vocational training needs in Dohuk governorate, for the purpose of drawing an improvement plan for the current TVET delivery for local community including migrants and internally displaced in Kurdistan Iraq. It was also intended to facilitate the process of giving grants for beneficiaries based on feasibility study of micro and small projects.
Economic Feasibility Study for a Private Sector Vocational Education and Technical Training Project in Jordan
A number of private sector investors decided to establish an integrated educational project with two main components:
- Vocational school which teaches industrial specializations.
- Technical community college which teaches technical and industrial specializations.
The investors contracted Dajani Consulting to carry out a feasibility study for the project, which will also include other supporting services and productive industrial workshops. The study covers the vocational education and training sector and the main providers of vocational education and training in Jordan (Ministry of Education, Al Balqa Applied University, UNRWA) in addition to the needs of the labor market. The project is expected to become the pioneer private vocational education and training institute in Jordan and the region.
Ex-post Evaluation Study of the Second Human Resources Development Sector Investment Project II in Jordan
International Development Center of Japan (IDCJ) has carried out the ex-post evaluation study of the 2nd human resources development sector investment project for Jordan implemented during 1997-2005, which was funded by a loan from Japan Bank for International Development (JBIC). Dajani Consulting Co. was contracted by IDCJ to coordinate the study activities in Jordan, and to conduct the field research. Dajani Consulting started the project October 2007 and completed it by early April 2008. The project included a national survey of JBIC-supported and non-supported comprehensive schools, vocational centers and community colleges for the purpose of collection of information about the effect and the impact of the project after its completion. The information was collected suing standard questionnaire distributed to all principals and sample of current students. The field survey also covered a sample of private firms employing vocational graduates. At the end of the survey, Dajani Consulting submitted a complete set of information entered in an Excel database to IDCJ for analysis. The final study report was submitted to JBIC and the government of Japan.
Private Sector Survey for Labor Inspection reform Program 2010
Dajani Consulting was contracted by the DFC Spain to conduct the private enterprises survey in Jordan in order to establish a baseline situation concerning the labor inspection procedures and practices followed by Ministry of Labor. The survey covered more than 770 enterprises representing all industrial sectors and categories in Amman and Zarqa. At the end of the field survey, the data was analyzed to produce a final report containing the main indicators of the satisfaction with the labor inspection process, attitude of the inspector and the cost of inspection on industrial firms. The Project was financed by IFC, which is planning to repeat the survey again after two years of implementing the “Inspection Reform” project in order to measure the improvement in the procedures and practices of the inspectors, and the impact on the economic sector.
Capacity Building of TEC staff through Training of Trainers on Behavioural Change Program for Palestinian Refugees - Phase 2
Japan International Cooperation Agency (JICA) has been implementing “Capacity Development for Improvement of Livelihood for Palestinian Refugees Phase2” since October 2013. One of the components of this project is Behavioural Change Program (BCP) which aims to create favorable environment towards women’s labor participation in the Palestinian refugee camps. To develop materials and conduct Training of Trainers (ToT) for BCP, JICA contracted with Dajani Consulting.
This assignment focused on building the capacity of the Department of Palestinian Affairs (DPA) staff stationed at the Training and Employment Centers (TECs) in order to be able to deliver the BCP workshops in an effective and professional manner. This assignment included updating of the original materials (presentation slide and DVD) as well as conducting off-the-job training (Off-JT) and on-the-job training (OJT). A series of training sessions and meetings took place during the project.
Labor Market Demand and Vocational Training Mapping in Irbid / Jordan
Dajani Consulting is assigned by UNRWA Jordan office to conduct a labor market demand assessment in Irbid governorate located North of Jordan, to determine the expected and projected skills and occupations among employers. The objective of the project is to provide updated and accurate information and indicators about the labor demand on the occupations, skills and vocational workers of the industrial sector in Irbid. Another objective is to identify the vocational training programs offered in Irbid institutes and centers, and the missing programs compared with the labor market demand. The resulting information was used to assist UNRWA in designing a training and employment initiative for school dropouts (i.e. uncertified basic education level) living in Irbid camp for Palestinian refugees. The project is financed by the Swiss Government.
Support to E-TVET Sector in Jordan (2013 – 2015)
Based on TVET reform strategy, the Government of Jordan (GoJ) started with the design and partial implementation of a new structure for the coordination of the E-TVET sector, with the E-TVET Council at its heart.
Stagnation in the reform process, political changes as well as budgetary constraints affected the degree of priority set for the reform implementation. Whilst employment stands very high among the national priorities, the strategy was mainly focused on TVET issues with only very general references to employment issues. A broader Employment strategy (encompassing, and with clear link to the TVET strategic orientations) has been approved in 2011 and its action plan developed in the past months.
A consortium of European companies and Dajani Consulting was awarded a two-year project with a budget of 3 Million EUROS to support the upgrading and development of E-TVET sector in Jordan.
The overall objective of the project is to support Jordan’s Employment and TVET reform efforts and related interventions in order to improve the long-term relevance, efficiency, equity, as well as institutional and financial sustainability of the Jordanian Employment and TVET system.
The purposes of this project include:
- to enhance capacities at the ETVET Secretariat, TVET stakeholders and MOL (especially to Directorate of Employment and Training) regarding Employment and TVET strategic planning, policy formulation, implementation, and monitoring.
- to enhance capacities in costing and financial planning at the Ministry of Labour in general (especially at the Directorate of Employment and Training, DET), the E-TVET Council and Secretariat, and other Employment and TVET stakeholder regarding TVET and Employment related policy formulation, implementation, and monitoring;
- to enhance capacities at the MOL (especially at DET and MOL UPSP), ETVET secretariat as well as DOS in the field of data production and analysis regarding (a) the Electronic Labor Exchange (ELE), (b) the Labor Market Information System (LMIS), and (c) the Human Resources Development Information System (HRDIS).
- to enhance capacities, systems and instruments at the CAQA as well as the Higher Education Accreditation Commission (HEAC) regarding the accreditation of community colleges and main stakeholders (VTC, Vocational Education Directorate at Ministry of Education and Community Colleges) in the field of accreditation and quality assurance.
- to provide technical support and specific outputs for Employment and TVET related issues as requested by the ETVET council and programme steering committee.
Dajani Consulting is the local partner that will facilitate the work of international experts, and bring valuable and national expertise to the activities of the project. As part of Dajani Consulting role in the program, Dajani Consulting performed the following assignments:
1- Organizationl Development of the E-TVET Council
As a part of the technical assistance provided by Dajani Consulting for E TVET reform project, Dajani Consulting has undertaken a detailed review of key stakeholder of the E TVET sector. The review consisted of understanding and assessment of the human capacity of the main stakeholders, review of organizational structure of the E TVET council, MOL, E-TVET fund, Center of Accreditation and Quality Assurance (CAQA), mandates of the key stakeholder and related institutes in improving the governance model, identification of skills needed in the areas of labor market information system , planning and policy development, financial planning and development, and quality assurance and certification.
2- Development of Occupational Assessment Tools
Development of occupational assessment tools is a key success factor for developing a high quality output graduates from the technical vocational education and training. As part of the technical assistance provided by Dajani Consulting for the E-TVET reform project, Dajani Consulting provided occupational standards, assessment instruments and curriculum development plan; contributed to the development of two manuals and provided literature review of good practice used in other countries.
3- Developing Public - Private sector team for the Employment Technical and Vocational Training
Dajani Consulting through the E-TVET Reform Project has assisted the E-TVET Council and CAQA to establish Sector Teams and Sector Skills Committees. Sector Teams are high level, strategic, industry led groups who will develop Sector Plans. Sector Skills Committees are groups of expert practitioners who have worked with DACUM Facilitators to develop Occupational Standards. The two Sector Skills Committees formed for furniture manufacture and for hair and beauty .These two groups of committed expert worker have produced occupational profiles for related occupations.
4- Developing Jordan Employment and Technical Vocational Education and Training ( E TVET 2014-2020)
Being part of the team that is developing Jordan E TVET strategy 2014-2020 for Jordan, Dajani Consulting was involved in developing essential parts of the strategy related to labor supply and demand. The long experience and knowledge of the sector have enabled Dajani Consulting to provide full picture of the key challenges and suggests solution for those problems.
5- Gender Employment Initiatives Report
Dajani Consulting have developed a report to enhance women participation in the labor market in Jordan. The project took into consideration the employment challenges of women in Jordan and how to overcome those challenges. The assignment also included mapping out all key stakeholders who affect directly the women participation it the labor market. In addition to the above, Dajani Consulting has mapped out all other initiatives carried out by other donors to enhance women participation in the labor market.
6- Developing the new Governance Model for the E-TVET sector
Some of the key challenges that the Jordanian employment sector is facing is the sector fragmentation of TVET providers and employment agencies. Dajani Consulting has developed a governance model for the sector which guided the Jordanian government in aligning all activities and work together to develop common goal. The project introduced different business model to build building an institutional framework.
7- Development and supervision of sector surveys
Sector surveys were designed and developed for the hair dressing and beauty sector as well as the furniture manufacturing sector. The study entailed issues addressing major hiring obstacles within the sector, working environment for the sector, skills demanded in the private sector, mapping of training providers, supply and demand analysis for labor within those sectors.
8- Capacity building to E-TVET Sector Agencies on Strategic Budget and Financial Management and Analysis
Government officials have built critical financial management skills to improve implementation of the Employment Strategy with assistance of the European Union experts. A four-day training in strategic budget and financial management and analysis was delivered to representatives of the financial and budget administrations of the Ministry of Labor, Vocational Training Corporation (VTC) and the Employment and Technical and Vocation-al Education and Training (E-TVET) Fund between 19-20 and 25-26 August 2013. The workshop focused on contemporary developments in the E-TVET sector, national budget preparation, execution and systems development.
The training responded to the requirements of the sector for training in a broad range of finance, management and budgeting topics to enable officials and their institutions to meet existing and emerging challenges and effectively participate in the budget process. The training topics were refined through conducting a Training Needs Assessment and included topics on financial and statistical analysis, results orientated budgeting, budget preparation, accountability and transparency, financial analysis, Jordan’s financial management information system, introductory economic fore-casting, evidence-based analysis, management principles, economics, macro-economics, internal and external audit, public finance, and governance.
This workshop is part of a broader strategy to contribute to institutional capacity to undertake accurate costing and project/output analysis utilizing a training-of-trainers approach.
9- Developing the Center of Accreditation and Quality Assurance (CAQA) Strategic Plan
As part of the Support to E-TVET Reform Project, Dajani Consulting conducted several workshops, focus groups, meetings and brainstorming analysis sessions with Center of Accreditation and Quality Assurance (CAQA) at MoL to develop CAQA’s strategic and action plans for the years 2014 – 2017. The assignment also included building the capacity of CAQA’s management and staff in planning and strategic thinking. Stakeholders such as training providers and vocational technicians were also involved in some activities of the assignment. E-TVET Council secretariat was participating and following up on the activities in order to contribute to the deliverables which are aligned with the E-TVET Sector Strategy.
10- Developing Monitoring system for National Employment Strategy Unit at the Ministry of labor
As a part of the technical assistance provided by support to ETVET reform project –EU funded project, Dajani Consulting has been assigned to help the monitoring unit at the Ministry of Labor to establish monitoring system for all employment initiatives and projects adopted by the National Employment Strategy. The newly established system can monitor progress on the ground on a regular basis and can provide reports to higher managers at the ministry. This system is also an evidence of the required commitment of Government of Jordan to meet the bench-marks of the financing agreement with EU.
11- Monitoring and Evaluation workshop for key players of the Employment Technical Vocational Education.
As part of the support to the E-TVET reform project managed by GOPA Consultants, Dajani Consulting delivered a 4-day training program titled “Monitoring and Evaluation, Program/Project Cycle and Results Based Management and Related Reporting and Proposal Development/Writing”. The objective of workshop is contributed to improved capacity for E-TVET program and project monitoring, evaluation and reporting at management and operational levels for officials of the E- TVET institutions through providing training and capacity building in Monitoring and Evaluation, Program/Project Cycle and Results Based Management, and Reporting and Proposal Development/Writing. The training workshop included examples, case studies and group exercises. The workshop was organized by "Support to Employment and TVET Reform Program” a project funded by the EU. The workshop was attended by Ministry of Labour , Vocational Training corporation , Jordan Enterprise , National Employment and Training company , Central Bank of Jordan , Technical Vocational Education and Training Fund , Employment council , National employment Strategy Unit , Centre of Accreditation and Quality Assurance and Balqa Applied University.
12- Reviewing the legal framework of the E TVET sector
As part of the technical assistance provided by the “EU Support to Employment and TVET Reform”, Dajani Consulting was commissioned to review and research good practice in the development and implementation of E-TVET sector legal frameworks. The project involved all Employment sector key players in Jordan .The project involved identifying loops within the current laws of the sector player as well as suggested future improvements of current laws. The project also included drafting legal text for TVET comprehensive law. The project also included Reviewing and analyzing the Tawjihi provisions in the relevant legislation for the proposed amendments of current legislations in order to facilitate alternative pathways to higher training, qualification and education in their own right, to implement.
13- Strategic sector skills development plans for Banking, Insurance Garment and Electro Mechanical Sectors
As part of the support to the E-TVET reform project managed by GOPA Consultants, Dajani Consulting was involved in a sectoral study of the skills in Jordan. The study’s main objective was to identify skills gaps within the sector of employment for each of the above four sector. We have identified the supply and demand of skills within the sector in addition to total sector analysis of current and future demands for jobs within the sector.
14.The Pedagogy competency of the instructors / trainers for pharmaceuticals manufacturing
Dajani consulting was involved in developing pedagogy competence of the instructors/ trainers in both areas: subject knowledge and vocational pedagogy (for theory and workshop instruction) through the induction/orientation of the new learning/training materials for the pharmaceuticals manufacturing sector in Jordan . The assignment have In- depth induction to the new training materials, and underlying conceptual approaches ensuring a good degree of subject knowledge command, introduce basic methodology into vocational pedagogy, including key areas of presentation/Lesson Plans, provide practical support to trainers through applied micro teaching , ill ensured knowledge sharing of these training sessions with the VTC.
Occupations Health and safety Assessment
Dajani Consulting was contracted by the workforce Development Project to assess the current status of the occupational health and safety institutes and training centers - Model Skills Center(s) of Excellence (MSCOE) in Jordan who are providing training and/or qualification of Occupational Safety and Health (OSH) Officers (Technicians/Specialists/Supervisors) in Jordan. The assignment also included suggestions as how to improve the current institute.
Developing E TVET council annual report and organization structure
We have been contracted to develop the annual report of the E TVET council for the year 2014 which included reporting on achievements for all stakeholders of the sector. The report also included future plans to be achieved throughout the year 2015.
We have also created a new organizations structure for the E TVET council and drawn the new job description for all the staff of the council.
Labor demand study of employment opportunity
The support for Active Labor Market Project (ALMP) funded jointly by the World Bank and the E-TVET Fund awarded Dajani Consulting a survey for the purpose of adequately study and measure the type and magnitude of demand side of the labor market across a variety of economic sectors in the mentioned three governorates; make available detailed information on employers’ required occupations; role (job) description and conditions by type of employer; list down Employers’ preferred soft-skills training. Dajani Consulting reviewed the survey tool; prepared the sample of 600 enterprises in Irbid, Zarqa and Ma’an based on the DOS establishments census; updated the contact information of sample firms; recruited and trained interviewers; developed e-survey cloud application; planned and conducted field work and phone calls; processed data; analysis and reporting of results.
Evaluation of the National Employment Strategy in Jordan
The National Employment Strategy 2012-2020 was prepared by a technical and policy committee in 2011 and launched by His Majesty the King in June of 2012. The strategy focused on drawing the road map for creating more jobs for the Jordanians by improving the quality of the supply side and catering for the need of the demand in the labor market. Dajani Consulting was contracted by International Labor Organization (ILO) to evaluate the National Employment strategy (NES) of Jordan as a mid-term review in 2015. The evaluation focused on reviewing the design of the strategy, the selection of implementation modality as monitored by the NES unit based at Ministry of Labor, measuring the level of achievements in interventions and evaluation of the projects towards fulfilling the goals of NES. The assignment included meetings with design team members, NES stakeholders, NES unit and liaison officers of the implementing agencies, in addition to a perception survey. By the end of the assignment, the consultants delivered an analysis report with conclusions and recommendations, in addition to a presentation to be discussed in a consultation workshop held for concerned parties.
TVET Council HR Restructuring for organizational development in Jordan
As part of the support to the E-TVET reform project managed by GOPA Consultants, Dajani Consulting was involved in the assignment to review the current status of the Secretariat of E-TVET Council in terms of organization and staffing. As a result, a new directorate was established to replace the secretariat with new organization and mandates, job descriptions and staffing plan. The new suggestion was approved by Ministry of Labor - Planning Committee and was prepared in compliance with the Civil Service Bureau System in Jordan.