Evaluation of National Unified Registry and Integrated Outreach Worker Program
The Government of Jordan, with support from the World Bank, is implementing the project "Support to Implementation of a National Unified Registry and Outreach Program for Targeting Social Assistance”. The project development objective (PDO) is to improve the targeting of social safety net programs and developing an efficient outreach mechanism. It has two main components: Component 1: Building and Using the National Unified Registry (NUR) for Targeting; and Component 2: Piloting Integrated Outreach Worker Program (IOWP). MOPIC contracted Dajani Consulting to evaluate the impact of the program after three years of implementation in three governorates by International Youth Foundation (IYF) in coordination with the PMU at MOPIC. The scope of work includes literature review, desk study of the reports and the case Management System (CMS), evaluation methodology design, data collection targeting different segments (social workers, beneficiaries, stakeholders) using a range of tool and instruments (focus groups, key person structured interviews, in-person survey of more than 1000 households, and on-line survey of social workers and supervisors. The analysis of the research yields a final evaluation report of the efficiency, effectiveness, lessons learned and sustainability strategy for the program.